Privacy Policy

Effective Date: 1st June 2024

Welcome to PuffPants, located at www.puffpants.com. At PuffPants, we are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, and share information from PuffPants visitors and customers.

1. Information We Collect

• Personal Information: We collect personal information when you register on our site, place an order, subscribe to our newsletter, or contact us directly. This information may include your name, email address, shipping address, payment information, and any other details necessary to complete your transactions.
• Usage Data: We collect non-personal information such as your browser type, IP address, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. This helps us understand how visitors browse our site and which products they might be interested in.

2. How We Use Your Information

• To Provide Products and Services: We use your information to process your transactions, manage your orders, communicate with you regarding your orders, and provide you with customer support.
• To Improve Our Store: We use your information to improve our website’s functionality and your shopping experience.
• For Marketing Purposes: We may send you emails about new products, special offers, and other promotions. You have the right to unsubscribe from these communications at any time.

3. How We Share Your Information

• Third-Party Service Providers: We share information with third-party service providers who perform services for us, including payment processing, order fulfillment, and data analysis. These third parties are prohibited from using your personal information for any other purpose.
• Legal Compliance: We may disclose your information if required by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the personal safety of users of the website or the public.

4. Your Data Protection Rights Under GDPR If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, including:

• The right to access, update, or delete the information we have on you.
• The right to rectification if that information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to request that we restrict the processing of your personal information.
• The right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
• The right to withdraw consent at any time where we rely on your consent to process your personal information.

5. Links to Other Sites Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

6. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us If you have any questions about this Privacy Policy, please contact us at:

• Email: support@puffpants.com